We were in the eatery side. Taste profiles of the food are average. Texture of the soup of the day is not smooth but of concern, the serving temperature was luke warm. Pizza was also served warm and not piping hot. Fried foods were fine.
When I asked the server what the soup of the day was after it was served (I just wanted soup and didn't care until after I had it) the server said "we don't know, we were told it was broccoli and stuff" which was one of the most bizarre answers I have ever heard.
I don't think I will come back.
Michael
Tuesday, June 6, 2023
I recently visited Monkey 9 Brewing and overall, it was a great experience. The food was delicious and definitely worth the value. I mean on Monday they have 59 cent wings! The craft beers are great too! The variety of options on the menu was impressive. However, I did notice that some of the dishes I ordered were not as hot in temperature as I would have preferred. Despite this minor issue, the taste and quality of the food was still fantastic. The only downside to my visit was that the prices on the menu did not match what was advertised for the Monday night special (big beers); signs say $7 and online as well, when I got my bill $7.50. Nevertheless, the friendly and attentive server & mgr made it right and corrected the price. Overall, I would recommend giving Monkey 9 Brewing a try for their tasty food and great value. I'll be back.
Tkia King
Sunday, October 20, 2024
We used to love this place, but if I could give zero I would. Been going to Monkey 9 for years now, best wings, best price, good vibes. One of our favourite spots. Seven 10 social is anything but. Horrible service. We waited 15min to be greeted, another 15 for one of our drinks and another 10 after that for the other drink. Jumping from $17 to $25 for wings is crazy and they came out dry and cold. Our server was extremely slow. We didn't get quality checked, there were dishes all over tables and we only noticed 1 staff member actually working with any sense of urgency. We're honestly in shock at the unfortunate turnaround of this place compared to our past experiences. We won't be back and if you haven't been I would recommend choosing somewhere else.
Maureen P
Sunday, February 23, 2025
Didn't realize Mokey 9 had shut down but we had a coupon so we came for dinner before a movie anyways. Atmosphere was very dreary and it was pretty quiet for a Saturday evening. We got sat pretty quick but it didn't take long to notice how new and unexperienced most of the staff was. Our server greeted us after about 5 mins (not the worst, but I know greeting times should be sooner than that having worked as restaurant management for a while myself.) The greeting really caught us of guard as it wasn't the usual. She introduced herself and asked how she could help us? Seemed like more of a retail greeting than anything. We ordered our food and while we waited for it to come up I watched the crowd of staff at the expo line. Some staff don't even have their long hair tied back and even watched our server toss and fix her hair right in front of the food, hair facing the food. Food came out with wrong side as our server was obviously overwhelmed by our basic order of burgers.
I'm not usually one to complain but I wouldn't want anyone to go through this themselves. Very untrained seving staff, not hygienic, and way overpriced for food portions and quality.
Lisa O
Monday, October 21, 2024
Service is very slow. Management was terrible at customer service. A shared opinion amongst patrons there at the same time as us. Sunday, October 20th between 1-3pm. Portions were small for the price and 3/5 items in our order were burnt. To which Management stated she checks all the food prior, then once I showed her what the kids left in burnt crust and pretzels, she made every excuse in the book how it was my fault I didn't cancel my order for waiting so long so would charge me for everything. There was clearly a whole story from arrival to departure though the best part was my kids even got to experience the colorful words the manager was yelling at her own Staff for all the patrons to hear from the bar. Our table got to watch 3 other tables up and leave due to the wait and see other parents go up to the staff to inquire about the wait times in complete frustration. Out of all the different owners, staff and management we've experienced at this location, the current manager is the worst. See below for the margarita pizza my kids were served after an hour wait. They were so hungry and this pizza barely served 4 kids
Reviews
David Chen
Tuesday, December 17, 2024
We were in the eatery side. Taste profiles of the food are average. Texture of the soup of the day is not smooth but of concern, the serving temperature was luke warm. Pizza was also served warm and not piping hot. Fried foods were fine. When I asked the server what the soup of the day was after it was served (I just wanted soup and didn't care until after I had it) the server said "we don't know, we were told it was broccoli and stuff" which was one of the most bizarre answers I have ever heard. I don't think I will come back.
Michael
Tuesday, June 6, 2023
I recently visited Monkey 9 Brewing and overall, it was a great experience. The food was delicious and definitely worth the value. I mean on Monday they have 59 cent wings! The craft beers are great too! The variety of options on the menu was impressive. However, I did notice that some of the dishes I ordered were not as hot in temperature as I would have preferred. Despite this minor issue, the taste and quality of the food was still fantastic. The only downside to my visit was that the prices on the menu did not match what was advertised for the Monday night special (big beers); signs say $7 and online as well, when I got my bill $7.50. Nevertheless, the friendly and attentive server & mgr made it right and corrected the price. Overall, I would recommend giving Monkey 9 Brewing a try for their tasty food and great value. I'll be back.
Tkia King
Sunday, October 20, 2024
We used to love this place, but if I could give zero I would. Been going to Monkey 9 for years now, best wings, best price, good vibes. One of our favourite spots. Seven 10 social is anything but. Horrible service. We waited 15min to be greeted, another 15 for one of our drinks and another 10 after that for the other drink. Jumping from $17 to $25 for wings is crazy and they came out dry and cold. Our server was extremely slow. We didn't get quality checked, there were dishes all over tables and we only noticed 1 staff member actually working with any sense of urgency. We're honestly in shock at the unfortunate turnaround of this place compared to our past experiences. We won't be back and if you haven't been I would recommend choosing somewhere else.
Maureen P
Sunday, February 23, 2025
Didn't realize Mokey 9 had shut down but we had a coupon so we came for dinner before a movie anyways. Atmosphere was very dreary and it was pretty quiet for a Saturday evening. We got sat pretty quick but it didn't take long to notice how new and unexperienced most of the staff was. Our server greeted us after about 5 mins (not the worst, but I know greeting times should be sooner than that having worked as restaurant management for a while myself.) The greeting really caught us of guard as it wasn't the usual. She introduced herself and asked how she could help us? Seemed like more of a retail greeting than anything. We ordered our food and while we waited for it to come up I watched the crowd of staff at the expo line. Some staff don't even have their long hair tied back and even watched our server toss and fix her hair right in front of the food, hair facing the food. Food came out with wrong side as our server was obviously overwhelmed by our basic order of burgers. I'm not usually one to complain but I wouldn't want anyone to go through this themselves. Very untrained seving staff, not hygienic, and way overpriced for food portions and quality.
Lisa O
Monday, October 21, 2024
Service is very slow. Management was terrible at customer service. A shared opinion amongst patrons there at the same time as us. Sunday, October 20th between 1-3pm. Portions were small for the price and 3/5 items in our order were burnt. To which Management stated she checks all the food prior, then once I showed her what the kids left in burnt crust and pretzels, she made every excuse in the book how it was my fault I didn't cancel my order for waiting so long so would charge me for everything. There was clearly a whole story from arrival to departure though the best part was my kids even got to experience the colorful words the manager was yelling at her own Staff for all the patrons to hear from the bar. Our table got to watch 3 other tables up and leave due to the wait and see other parents go up to the staff to inquire about the wait times in complete frustration. Out of all the different owners, staff and management we've experienced at this location, the current manager is the worst. See below for the margarita pizza my kids were served after an hour wait. They were so hungry and this pizza barely served 4 kids